Thursday, 13 January 2011

Broadband Rant

This is going to be a very brief post I am afraid as I have been struck by the dreaded Broadband cut-off!! To precis a very long and very frustrating story, on my return from Spain I found that "Talk Talk" my internet provider had taken it upon themselves to decide I wanted to cancel my connection WRONG.... Phone calls to Call Centres in Manilla, then after much research for UK numbers, customer service [now that really is a joke] in Chiswick, Suffolk, Glasgow - you name it we've spoken to them. Apparently in this age of advanced technology they are unable to reconnect me until the beginning of February. I am now using a dongle just to be able to keep the business and personal emails coming in and out. It is beyond frustrating. OK rant finished.

Belated Happy New Year to you all.


  1. Oh dear. That must be SO frustrating for you Masia Mum. Not a good thing to come back to. Look forward to hearing from you again when you are re-connected, and hope that you had a lovely break in Spain. Happy New Year to you too!

  2. So then what you're really saying is normal service will NOT be resumed...

  3. Life is often a challenge but thanks for the sympathy.

    Fingers crossed the "Dongle" will allow me to keep posting and from beginning Feb. I should really be able to say "normal service resumed!"