Thursday 13 January 2011

Broadband Rant

This is going to be a very brief post I am afraid as I have been struck by the dreaded Broadband cut-off!! To precis a very long and very frustrating story, on my return from Spain I found that "Talk Talk" my internet provider had taken it upon themselves to decide I wanted to cancel my connection WRONG.... Phone calls to Call Centres in Manilla, then after much research for UK numbers, customer service [now that really is a joke] in Chiswick, Suffolk, Glasgow - you name it we've spoken to them. Apparently in this age of advanced technology they are unable to reconnect me until the beginning of February. I am now using a dongle just to be able to keep the business and personal emails coming in and out. It is beyond frustrating. OK rant finished.

Belated Happy New Year to you all.

3 comments:

  1. Oh dear. That must be SO frustrating for you Masia Mum. Not a good thing to come back to. Look forward to hearing from you again when you are re-connected, and hope that you had a lovely break in Spain. Happy New Year to you too!

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  2. So then what you're really saying is normal service will NOT be resumed...

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  3. Life is often a challenge but thanks for the sympathy.

    Fingers crossed the "Dongle" will allow me to keep posting and from beginning Feb. I should really be able to say "normal service resumed!"

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